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 In today's fast-paced world, customers expect personalized, fast, and convenient services across all industries, including insurance. As digital transformation continues to reshape business landscapes, the insurance industry is no exception. Increasing customer engagement in insurance not only improves client satisfaction, but also fosters loyalty and drives business growth. In this blog, we'll explore how insurance companies can leverage digital solutions to improve customer. Source: freepik.com  Mobile applications and self-service portals: Customers desire control over their plans in the digital age without having to call. Customers can view policy details, submit claims, pay, and even get real-time updates by using self-service portals and mobile applications. These online resources give clients a quick and easy way to handle their insurance, which lowers conflict and fosters confidence. AI-Powered Chatbots for Instant Support: Chatbots driven by AI are revolutionizing th...